Research Highlights: Managing emotional labour

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Research Highlights: Managing emotional labour

Business School researchers Anya Johnson and Helena Nguyen shed light on managing the problem of employee absenteeism. Using the latest organisational design practices, the Anya and Helena propose new strategies for helping workers in high stress jobs handle the emotional cost of managing their feelings and organisational expectations at work. Learn more: http://sydney.edu.au/business/research/highlights

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